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Blog cover image showing the icons of Facebook and Instagram with a padlock symbol, representing social media account recovery and security, set against a digital background conveying urgency and technology.

How to Recover Your Banned, Blocked, or Hacked Facebook and Instagram Account

September 16, 20244 min read

How to Recover Your Banned, Blocked, or Hacked Facebook and Instagram Account

Facebook and Instagram are powerhouses when it comes to growing your business. You can build an audience, start conversations, generate leads, and drive sales effectively on these platforms. But when your Facebook or Instagram account is banned, blocked, or hacked, it can feel like your business has hit a brick wall.

I know this feeling all too well. Just a few months ago, my Facebook account got hacked. The hackers stole my ad accounts and spent thousands of dollars on fraudulent campaigns. It was a nightmare! I was angry, frustrated, and desperate to find a way to recover my Facebook account.

So, if you're in the same boat, this guide will walk you through the steps to potentially recover your Facebook or Instagram account. And if you’ve tried everything to no avail, stick around—I have an option that might finally help you get your account back.


Why Your Facebook or Instagram Account Might Be Blocked, Banned, or Hacked

Meta, which owns both Facebook and Instagram, isn’t exactly known for its stellar customer support. Recovering an account depends on why it's down in the first place. If you've broken their policies, getting your account back may be difficult. However, if you were hacked or banned without a clear reason (which happens quite often), there are steps you can take.


Steps to Recover a Blocked or Hacked Facebook Account

Reach Out to Facebook Support

  • Try the Facebook Help Center, where you'll find answers to many common questions related to account recovery, security, and privacy.

  • Check your Facebook Support Inbox for any messages from Facebook. You might be able to connect with their support team via an old chat or start a new conversation.

  • If you use Facebook Ads Manager, click the question mark at the bottom left and look for "Support Chat." Start a conversation to discuss your blocked or hacked account.

  • Use the "Report a Problem" feature on your account. Go to the small triangle in the top-right corner, select "Help & Support," then "Report a Problem."

  • For users with a Facebook Professional Account, go to the "Professional" section in your settings on the mobile app and click on "Support."

Email Facebook
Although it's a long shot, you can try emailing Facebook. Include all relevant details about your account issue. While they may not respond, it's worth a try.


Steps to Recover a Blocked or Hacked Instagram Account

If you’ve been locked out of your Instagram account, you can try the following steps before moving to more drastic measures:

Use the Instagram Help Center

  • Visit the Instagram Help Center and look for ways to contact Instagram support. Although finding a direct contact option can be tricky, you might find guidance on the common issues and recovery processes.

Report a Problem on Instagram

  • Go to your profile, tap the three horizontal lines in the top-right corner, and navigate to "Settings & Privacy" > "Help" > "Report a Problem." You can choose from different issues or report something not working.

Check Support Requests

  • Go to your profile, tap the three horizontal lines, then "Settings & Privacy" > "Help" > "Support Requests." Here, you can view past and current support requests related to your account.

Email Instagram
You can try emailing Instagram, though responses are rare. The relevant contact emails are provided below.


Tried Everything and Still No Luck In Recovering Your Facebook Or Instagram Account?

If you’ve exhausted all the above options and days have passed without any response from Facebook or Instagram, don’t panic—I might be able to help. I was in the same situation once, and I needed my accounts back to run my business. If you’re in a similar position, fill out the form provided below, and depending on your situation, I might be able to recover your Facebook or Instagram account for you.

Please Note: This service does come with a cost, but consider the investment versus the potential loss of starting over from scratch. If you rely heavily on your Facebook or Instagram account for your business, it might be worth considering.

So, if you need help, click the link below, enter your details, and I'll see if I can assist you.

https://links.davejcrawford.com/enquiry


Helpful Links & Emails

Account Recovery Form - https://links.davejcrawford.com/enquiry

Facebook Help Centre - https://www.facebook.com/help/

Facebook Business Help - https://www.facebook.com/business/help

Facebook Emails - [email protected] / [email protected]

Instagram Help Centre - https://help.instagram.com/

Instagram Emails - [email protected] / [email protected] / [email protected]


Facebook account recoveryInstagram account recoveryBanned Facebook accountBlocked Instagram accountHacked social media accountRecover hacked FacebookRecover blocked InstagramMeta supportFacebook help centerInstagram account issues
blog author image

Dave J Crawford

Dave J Crawford Consulting is a dynamic digital consulting business led by an expert in business strategy, software solutions, marketing, and analytics. We specialize in providing tailored consulting services designed to help businesses optimize their digital presence, drive growth, and improve performance. From software implementation to data-driven marketing and advanced tracking solutions, we empower businesses to scale and succeed in today’s competitive market. Our mission is to deliver impactful solutions that align with your business goals and maximize your ROI.

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